Smith.ai and Runner
Runner gives your AI agents a US phone number and an email address on a subdomain of your own domain; they answer the phone when you choose, recognize each customer, and draft every email for you to send.
What it is usually bought for
Answer your calls and email with an AI agent
The job, on its own page: Answer your calls and email with an AI agentBuilt into Runner
- A US number your agents answer, on every call or when nobody picks up
- They recognize each customer, by call or email
- A caller can ask for a person at any time
- Email lands in Runner; they draft the reply, you press Send
Worth knowing
Agent phone line and Agent email are added to a plan that includes AI, and every call your agents place and every email they draft waits for your OK, with your do-not-contact list always winning.
When to keep Smith.ai
- If Smith.ai does this job well for you today, keep it. Nothing on this page asks you to move.
- Runner stops where the bound above says it stops, and a tool you already run may cover exactly that.
Use what already works
You need no phone account of your own: the number comes on Runner's account. Your main number and inbox stay as they are, and agents send from their own subdomain, so a bounce lands there.
Smith.aiGoodcallRosie
Trademarks of their owners. No affiliation or endorsement.